Personal lines

Protection for Ironshore personal lines customers

If you are an Ironshore personal lines customer and have a homeowner, marine, yacht, or fine art policy, please review the information below to manage your account.

Report a claim

Please contact Raphael and Associates at 1-800-466-9165 to manage your account or report a claim. Our claims professionals are available 24/7 to meet your needs.

Pay your bill

Please call 1-844-275-7021 to pay your bill via telephone. For your convenience, we offer easy-to-use options, including credit card, debit card, and electronic funds transfer.


Contact us

Scott Kinney

VP, Personal Lines Operations Manager, Ironshore

This website is intended to be informational. Descriptions are provided only as a summary outline of the products and services available and are not intended to be comprehensive and do not constitute an offer to sell or a solicitation. The products and services described may not be available in all states or jurisdictions. See your policy, service contract, or program documentation for actual terms, conditions, and exclusions. Any inquiries regarding the subject matter set forth herein should be directed through licensed insurance professionals.

Coverage and insurance are provided and underwritten by Liberty Mutual Insurance Company or its affiliates or subsidiaries. When we offer insurance products, we will state clearly which insurer will underwrite the policy. Some policies may be placed with a surplus lines insurer. Surplus lines insurers generally do not participate in state guaranty funds and coverage may only be obtained through duly licensed surplus lines brokers.