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Published 03/31/2020
Liberty Mutual agents & brokers:
Liberty Mutual Global Risk Solutions (GRS) is working to address the many COVID-19 questions we’re receiving regarding commercial accounts. One of the most pressing issues that has been raised is around payment relief.
To help you and your clients at this difficult time, we’re introducing flexible terms on accounts payable for any insured that is unable to make an on-time payment as a result of COVID-19.
How to request an extension
To request an extension, please email your Liberty billing & collections representative using the subject line “COVID-19 payment plan relief request for policy # _____”.
Please be advised that Notices of Cancellation as a result of late payments will not be issued during any approved extensions and all existing account-payable-related Notices of Cancellation will be rescinded. Please note that underwriting-related Notices of Cancellation may still be issued during this period.
Please address any questions or issues you may have with your underwriter or distribution representative.
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Coverage and insurance are provided and underwritten by Liberty Mutual Insurance Company or its affiliates or subsidiaries. When we offer insurance products, we will state clearly which insurer will underwrite the policy. Some policies may be placed with a surplus lines insurer. Surplus lines insurers generally do not participate in state guaranty funds and coverage may only be obtained through duly licensed surplus lines brokers.
