Report a claim

It takes teamwork to create a better claims experience. Our customers benefit from collaboration among our underwriting, claims, and legal teams – all working together to proactively manage your unique claims challenges. We pride ourselves on our best-in-class claims management.

Submitting a property & casualty claim

Whether you’ve suffered a property loss, are party to a lawsuit, or want to guide an injured worker safely back to work, at Liberty Mutual, we provide a superior claims experience enabled by an unparalleled focus on exceptional people, innovation, and harnessing data. Contact us to get started with your property and casualty claims, including:

  • Commercial auto
  • General liability
  • Property
  • Umbrella
  • Workers compensation

Report a claim 24 hours a day, 7 days a week.

Small business customers: Call: 844-325-2467 (844-3-CLAIMS)

Midsize and large customers: Call: 800-362-0000


Report a claim online

For midsize/large customers who want to report a claim online, login to our online portal.

Submitting a specialty claim

Our dedicated and highly experienced claims team tailor our programs to meet the needs of each customer in order to drive the best possible outcomes. Get started with your claim today, including claims under:

  • IronHealth®
  • IronPro®
  • Ironshore Environmental®
  • Specialty property and casualty claims

Ironshore claims

To submit a claim, email us at usclaims@ironshore.com


Mergers and acquisitions claims

At Liberty Global Transaction Solutions, our claims team specializes in dealing with complex mergers and acquisitions teams. With both private practice and Lloyd’s market experience, our team is dedicated to guide our clients to the best possible outcome.


Liberty Specialty Markets claims

We believe that integrated service means supporting our clients every step of the way. To get started with your claim through Liberty Specialty Markets, contact us today.

Submitting a surety claim

Our dedicated teams of surety claims professionals are committed to managing bonded obligations efficiently and with the highest integrity.


Surety bond claims

U.S. residents can initiate a surety bond claim with our quick and easy online form. You’ll be guided through the form based on the type of claim you are submitting.


Bond claims outside the U.S.

To submit a claim on a bond placed outside of the U.S., or to contact our claims professionals, please send an email to HOSCL@libertymutual.com.  Or, if you prefer, you can write to us at:

Liberty Mutual Surety
P.O. Box 34526
Seattle, WA 98124
Attention: LMS Claims


Wesco bonds

To make a claim on a Wesco license bond, please contact:
Phone: 866-272-9267
Fax: 877-207-3961


This website is intended to be informational. Descriptions are provided only as a summary outline of the products and services available and are not intended to be comprehensive and do not constitute an offer to sell or a solicitation. The products and services described may not be available in all states or jurisdictions. See your policy, service contract, or program documentation for actual terms, conditions, and exclusions. Any inquiries regarding the subject matter set forth herein should be directed through licensed insurance professionals.

Coverage and insurance are provided and underwritten by Liberty Mutual Insurance Company or its affiliates or subsidiaries. When we offer insurance products, we will state clearly which insurer will underwrite the policy. Some policies may be placed with a surplus lines insurer. Surplus lines insurers generally do not participate in state guaranty funds and coverage may only be obtained through duly licensed surplus lines brokers.