Injured worker receiving rehab therapy

Injured worker resources

Employee resources for workers compensation claims 

If you have experienced a work-related injury or illness, you may be uncertain of what to expect during the claims process. At Liberty Mutual, we understand that a workplace injury can be stressful, which is why we believe that a better experience means better outcomes.   

As your employer’s workers compensation provider, our experienced claims staff – located across the country – are available to answer your questions and guide you through the process. 

Here are some resources to help you get started. 

SmartVideo for injured workers  

We understand that you may not know what to expect from the claims process after suffering a workplace injury. To support you during this time, after a workplace injury you can expect to receive a personalized two-minute video that will explain: 

  • What to expect during the claims process 
  • How to contact your claims specialist 
  • Claim-specific details such as your claim number, status, and payment info 
  • Available resources such as our pharmacy program 

This website is intended to be informational. Descriptions are provided only as a summary outline of the products and services available and are not intended to be comprehensive and do not constitute an offer to sell or a solicitation. The products and services described may not be available in all states or jurisdictions. See your policy, service contract, or program documentation for actual terms, conditions, and exclusions. Any inquiries regarding the subject matter set forth herein should be directed through licensed insurance professionals.

Coverage and insurance are provided and underwritten by Liberty Mutual Insurance Company or its affiliates or subsidiaries. When we offer insurance products, we will state clearly which insurer will underwrite the policy. Some policies may be placed with a surplus lines insurer. Surplus lines insurers generally do not participate in state guaranty funds and coverage may only be obtained through duly licensed surplus lines brokers.