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Guidelines for stores using employee vehicles for deliveries

Guidelines for stores using employee vehicles for deliveries

As “stay at home” orders become commonplace across the country, more people are limited in their options to secure necessities. To meet the growing need, grocery and convenience stores have expanded their delivery services.

In addition following food safety and proper food handling practices, these stores should also review and implement guidelines for employees who are now using their vehicles for deliveries.

Before your store begins offering grocery delivery — or even if it already does — there are many controls to consider. We know you want to do what you can to help people, and we’re here to help you protect your business, employees, and the public while you do.

Download our reference note for guidance on selecting drivers, vehicle specifications, driver expectations, and more. 

Your safety and well-being are our primary concern. These suggestions are general in nature, so please ensure that any activities you contemplate comply with all federal, state, and local COVID-19 orders impacting your facilities or operations as well as CDC guidelines for social distancing, hygiene, and other recommended best practices.

Our risk control services are advisory only. We assume no responsibility for: managing or controlling customer safety activities, implementing any recommended corrective measures, or identifying all potential hazards. No attempt has been made to interpret any referenced codes, standards, or regulations. Please refer to the appropriate government authority for interpretation or clarification.

This website is general in nature, and is provided as a courtesy to you. Information is accurate to the best of Liberty Mutual’s knowledge, but companies and individuals should not rely on it to prevent and mitigate all risks as an explanation of coverage or benefits under an insurance policy. Consult your professional advisor regarding your particular facts and circumstance. By citing external authorities or linking to other websites, Liberty Mutual is not endorsing them.