General guidance for businesses on how to prepare for and respond to COVID-19
- Designate an individual or team to monitor the CDC site at least daily and take advantage of public briefings by the CDC. Additionally, it is important that you follow guidance from the individual state and local departments of health. Decisions that may impact workplaces will be coming from state and community leadership.
- Consider the impact of COVID19 on your vendors and supply chain. Depending upon your organization, the disease’s impact on business continuity may be more significant, remembering that your vendor supply chains may also be affected.
- Review your sick-leave and time-off policies. Ensure leave policies are flexible and consistent with public health guidelines. Review the Family Medical Leave Act (FMLA) programs and Americans with Disabilities Act (ADA)/Equal Employment Opportunity Commission (EEOC) practices. While employees should disclose symptoms of COVID-19 to their manager and/or human resources, privacy and confidentiality of such information needs to be protected. Discussion and review of your practices with legal counsel is warranted
- Review your travel policies. Consider limiting travel by employees. Abide by the CDC recommendation to eliminate travel to restricted areas.
- Screen visitors and vendors. This includes travel within the last 14 days to impacted areas, including immediate household members; or symptoms of fever, cough, or illness. Talk with vendors and companies that provide services to your company about the importance of sick employees staying home.
- Do not require employees to obtain physician notes to return to work. Do not require physician notes to return to work due to respiratory illness as this is causing unnecessary trips to medical facilities, which may further expose workers and take clinicians away from those most in need.
- Arrange alternate work arrangements. Look for opportunities to do business in ways that don’t require face-to-face contact. Recognize that many of your own customers will be developing policies to try and limit social interaction to reduce the spread of this virus.
- Provide alcohol-based hand sanitizer stations throughout work areas. Have disinfectant wipes available in areas where surfaces may need to be wiped down.
- Increase sanitation efforts. Increase cleaning and disinfection of the workplace, particularly in high-touch areas. Consider eliminating the use of refillable water stations and other open and unprotected food stations.
The illustrations, instructions, and principles contained in the material are general in scope and, to the best of our knowledge, current at the time of publication. Our risk control services are advisory only. We assume no responsibility for: managing or controlling customer safety activities, implementing any recommended corrective measures, or identifying all potential hazards.
No attempt has been made to interpret any referenced codes, standards, or regulations. Please refer to the appropriate government authority for interpretation or clarification.
Insurance is underwritten by Liberty Mutual Insurance Co. or its affiliates or subsidiaries.
This website is general in nature, and is provided as a courtesy to you. Information is accurate to the best of Liberty Mutual’s knowledge, but companies and individuals should not rely on it to prevent and mitigate all risks as an explanation of coverage or benefits under an insurance policy. Consult your professional advisor regarding your particular facts and circumstance. By citing external authorities or linking to other websites, Liberty Mutual is not endorsing them.