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Pay your bill

As a Liberty Mutual business insurance customer, you have online access to your account information. Billing services such as online bill payment, notices, and transaction payment histories may also be available. Services and contact information can vary depending on your policy, so review the information below to get started.

Billing customer service

Small business P&C customers

Pay your bill online

Please log in to our secure small business portal to get started.

  • Contact our billing team

    For cancellation requests, certificates of insurance, coverage information, or address changes, please contact your agent. For reinstatement, or if you require assistance locating your agent’s contact information, you may contact billing at 1-844-961-0334.

    Telephone: 1-844-961-0334, Monday through Friday, 8 a.m. to 8 p.m. ET

    Online: If you have a question about your bill, please contact us by submitting our online form.

  • Mail your payment

    Liberty Mutual Insurance
    P.O. Box 2839
    New York, NY 10116-2839

Midsize and large business P&C customers

Pay your bill online

Please log in to our secure midsize/large business portal to access your account.

  • Contact our billing team

    Telephone: 1-800-320-7582, Monday through Friday, 8 a.m. to 5:30 p.m. ET


    • Refer to your invoice to identify your billing representative
    • Contact them via email using the format: FirstName.LastName@LibertyMutual.com
  • Mail your payment

    Liberty Mutual Insurance
    P.O. Box 1449
    New York, NY 10116-1449

Surety customers

Visit our payment site to pay your surety bill online using your credit card or electronic check.  Have your bond number ready.


Not sure where to go?

Enter your full policy number (include both letters and numbers) below to be directed to your dedicated account self-service system. Refer to your invoice or policy for your policy number.

This website is intended to be informational. Descriptions are provided only as a summary outline of the products and services available and are not intended to be comprehensive and do not constitute an offer to sell or a solicitation. The products and services described may not be available in all states or jurisdictions. See your policy, service contract, or program documentation for actual terms, conditions, and exclusions. Any inquiries regarding the subject matter set forth herein should be directed through licensed insurance professionals.

Coverage and insurance are provided and underwritten by Liberty Mutual Insurance Company or its affiliates or subsidiaries. When we offer insurance products, we will state clearly which insurer will underwrite the policy. Some policies may be placed with a surplus lines insurer. Surplus lines insurers generally do not participate in state guaranty funds and coverage may only be obtained through duly licensed surplus lines brokers.