Liberty Mutual Surety in Brazil
Liberty Mutual Surety Brasil Seguros S.A (LMS Brasil) is part of Liberty Mutual Insurance Group, an organization founded in 1912 in Boston. Liberty Mutual has a presence in more than 27 countries and offers a wide range of insurance products including auto, home, property, general liability, surety, commercial property, and more.
Liberty Mutual Insurance Company has financial ratings of “A” (excellent) by A.M. Best, “A” (stable) by S&P, and “A2” (superior) by Moody’s.
Local and multinational solutions
As a mutual insurance company, Liberty Mutual Insurance Company focuses full attention on its customers. It is essential for us to take into consideration the environment and the specific needs of each client to provide innovative solutions to the problems our clients face in projects around the world.
Our in-depth knowledge of the market and our understanding of your business make us proud. This is what allows us to provide superior service and build long-term relationships.
Liberty Mutual Surety has underwriting teams in nearly 20 countries and is able to issue bonds in more than 60 countries. Thanks to our broad issuance capabilities and our responsiveness, we respond effectively to the surety needs of local and multinational companies.
Liberty Mutual’s surety operations in Europe, Asia Pacific, North America, and Latin America are handled by multilingual local underwriters with in-depth knowledge of local regulations and practices. Within Latin America, we have offices in
- Sao Paulo, Brazil
- Lima, Peru
- Bogota, Colombia
- Santiago, Chile
- Mexico City, Mexico (and multiple field offices)
Our identity
Why we do what we do.
Our belief: We believe progress happens when people feel secure
Our purpose: We exist to help people embrace today and confidently pursue tomorrow
Our promise: We promise protection for the unexpected, delivered with care
Our values
How we do what we do.
Be open: Engage with all people and possibilities
Act responsibly: Do what’s right and follow through
Keep it simple: Be clear and transparent
Make things better: Be proactive and challenge the status quo
Put people first: Act with empathy, dignity and respect
Liberty Mutual Surety Brazil Seguros S.A. Shareholders:
- Liberty Mutual Latin Holdings LLC
- Liberty Mutual Brasil Holdings Ltda.
Below please find key information about our company and how we operate.
- Code of Ethics and Conduct
- Compliance Helpline
- Sustainability Policy
- Financial information
- Financial statements (coming soon)
- Annual reports (coming soon)
- Risk ratings
The following bonds will be available in Brazil:
- Bid bond
- Construction, supply, or provision of services
- Retention of Payment
- Advance of Payment
- Maintenance bond
- Court bonds
- Tax Administrative Installment
- Customs
- Administrative
- Financial
- Completion bond
- Real Estate
We provide leading solutions for public and private companies in:
- Construction
- Trade and services
- Telecommunication
- Engineering
- Electronics
- Energy
- Transportation
- Retail
- SAC – Customer Service
0800 590 0074
SAC_LMSBrasil@libertymutual.com - Ombudsman
The Ombudsman at Liberty operates with an independent Ombudsman and has decision-making autonomy. If you are not satisfied with the solution provided by our customer service team, you can reach out to our Ombudsman through the contacts below.
0800 590 0225
Hours of operation
Our hours of operation are Monday-Friday 9:00 AM to 6:00 PM.
Address
Avenida Doutor Chucri Zaidan nº 1240, 19 andar, conj. 1901 e 1903, Vila Cordeiro, São Paulo – SP, CEP 04711-130 – Brasil.
Reporting claims
To submit a claim, please email GarantiaSinistro@libertymutual.com. Please attach any supporting documentation and include the following information in your submission:
Bond number
Principal
Claim Amount
Date of Loss
Claim Summary
Claimant Contact Information: Company Name, First Name, Last Name, Email Address, Phone Number & Address
Liberty Mutual Surety Seguros Brasil S.A. – CNPJ: 58.138.452/0001-14
Avenida Doutor Chucri Zaidan nº 1240, 19 andar, conj. 1901 e 1903, Vila Cordeiro, São Paulo – SP, CEP 04711-130 – Brazil.
This website is intended to be informational. Descriptions are provided only as a summary outline of the products and services available and are not intended to be comprehensive and do not constitute an offer to sell or a solicitation. The products and services described may not be available in all states or jurisdictions. See your policy, service contract, or program documentation for actual terms, conditions, and exclusions.
Coverage and insurance are provided and underwritten by Liberty Mutual Insurance Company or its affiliates or subsidiaries. When we offer insurance products, we will state clearly which insurer will underwrite the policy.
Please refer to product conditions. The registration of these plans with SUSEP does not imply, on the part of the Authority, incentive or recommendation to their commercialization. Processo Susep Seguro Garantia nº 15414.631819/2025-95 and nº 15414.631827/2025-31.
The insured may consult the registration status of their insurance broker on the www.susep.gov.br website http://www.susep.gov.br/ through their SUSEP registration number, full name or CNPJ.
