Bonds and guarantees in Chile
Liberty Mutual Surety Seguros Chile S.A. (LMS Chile) is part of Liberty Mutual Insurance Group, an organization founded in 1912 in Boston. Liberty Mutual has a presence in more than 27 countries and offers a wide range of insurance products including auto, home, property, general liability, surety, commercial property, and more.
Liberty Mutual Surety Seguros Chile S.A is a subsidiary of Liberty Mutual Insurance Company, which has financial ratings of “A” (excellent) by A.M. Best, “A” (stable) by S&P, and “A2” (superior) by Moody’s.
Liberty Mutual’s surety operations in Europe, Asia Pacific, North America, and Latin America are handled by multilingual local underwriters with in-depth knowledge of local regulations and practices. Within Latin America, we have offices in
- Sao Paulo, Brazil
- Lima, Peru
- Bogota, Colombia
- Santiago, Chile
- Mexico City, Mexico (and multiple field offices)
We are the largest surety provider in the world2 and issue bonds in more than 60 countries under the Liberty Mutual Surety brand. Thanks to our broad issuance capabilities and our responsiveness, we respond in an efficient and timely manner to the guarantee needs of local and multinational companies.
Our values
- We put people first
- We are open
- We keep it simple
- We do the right thing all the way
- We do things better every day
Shareholders:
Liberty Mutual Latin Holdings LLC
Liberty Mutual Services LLC
Our organization
View our executive team and directors.
2 Based on publicly available data
Below please find key information about our company and how we operate.
- Self-regulation
- Code of Conduct
- Habituality Policy
- Reports on related-party operations executed by the insurance company (coming soon)
- Financial information
- Directors’ Acceptance Letters
Our highlight technical underwriting team specializes in delivering tailored solutions and quality service. Key surety products include:
- Bid bonds
- Performance bond
- Advanced payment
- Maintenance
- Retention bonds
- Mine closure
- Customs
- Others
We provide leading solutions for public and private companies in:
- Mining
- Infrastructure
- Construction
- Energy
- Retail
- Services
- Others
Inquiries and complaints
To submit inquiries or complaints to Liberty Mutual Surety Seguros Chile S.A. please contact us through the following email: contacto_LMSChile@libertymutual.com
Remember to include your contact information and the details of your policy or claim, if any, as well as any other information that will allow us to manage your inquiry or complaint in a better way.
Hours of Operation
Our hours of operation are Monday-Thursday 9:00 AM to 6:30 PM and Friday 9:00 AM to 2:30 PM.
Address
We are located at Isidora Goyenechea 2800, 503, floor 5, Las Condes, Santiago de Chile.
Contact us
Call us at +56232362040.
Claims
To submit a claim, please complete this form or email Denunciosgarantia@libertymutual.com. Please attach any supporting documentation and include the following information in your email submission.
- Bond number
- Principal
- Claim Amount
- Date of Loss
- Claim Summary
- Claimant Contact Information: Company Name, First Name, Last Name, Email Address, Phone Number & Address
Compliance Complaints Channel
To submit a complaint, please review this information.
We protect the personal data we process and respect your rights as a data subject.
Who is responsible for your data
- Legal name: Liberty Mutual Surety Seguros Chile S.A. (LMS Chile)
- Tax ID (RUT): 78027718-1
- Legal representative: Daniela Espinoza Saavedra
Learn how we process your data
Our privacy notice explains what data we process, our legal basis for processing it, how we protect it, how long we keep it, where it comes from and whether we transfer it to other countries. It also details your rights as a data subject.
Exercise your rights
You can ask us to give you access to your personal data, correct it, delete it or transfer it to another provider. You can also object to how we process it. Write to us at Privacidad_LMSChile@libertymutual.com.
If we reject your request or don’t respond on time, you can file a complaint with the Personal Data Protection Agency (Agencia de Protección de Datos Personales)2.
Do you have another question?
This email address is only for privacy and personal data matters. For any other request, write to us at Contacto_LMSChile@libertymutual.com.
©2025 Liberty Mutual Surety Seguros Chile S.A.: Edificio Titanium La Portada Avenida Isidora Goyenechea, Oficina 503, Las Condes, Santiago
